Once installed on the server, the administrator can centrally manage all access rights for the CRM and the synchronization and set the permissions per user. New CRM users who require a synchronization with MS Exchange, are simply being added. “In large scale CRM installations could often only the top management and sales use a CRM integration service of hundreds or thousands of local CRM plug-in the is simply not possible.” Says Dr.-ing. Thomas Farley, Omni Germany. Riva delivers a transparent and bi-directional synchronization between the CRM and all email applications with its server-side CRM integration. “Our customers are enthusiastic about the reduction of administration costs and how easily they now also mobile devices we E.g.

the iPad without any installation on client side to connect with the CRM.” Riva Integration Server helps administrators not only the setup of the CRM integration. Administrators of the CRM system on set the server rules, which users can see what information and how often they are synchronized with the e-mail client. The supported CRM systems include Salesforce Microsoft Dynamics CRM; Microsoft Dynamics NAV, Oracle CRM on demand, SugarCRM, SageSaleslogix, Sage CRM, NetSuite, Info@hand, intelcrm, GoldMine and DatSync suite. More information by phone under + 49 8192 99733 25 or via email at interested parties at Omni. See de/integration/downloads / free 15tagige trial version can be downloaded from Riva Integration Server download.

About Omni: Omni increases the productivity and efficiency in companies and Government agencies with its solutions for CRM integration and identity management. The flagship product eControl allows network administrators, management, provisioning, audit, and user self management easy and secure to delegate non-IT employees. about Riva integration server Omni’s latest Development, Riva Integration Server provides an advanced CRM integration – alternative to local Outlook plug-ins – a server-side integration for Microsoft Outlook, Outlook Web mail, Microsoft Entourage for Mac, Mac mail, iCal and address book, Novell GroupWise, BlackBerry, iPhone and other Exchange ActiveSync-enabled mobile devices offers. de

Comments are closed.